FAQ - QUICK HELP

Quick help Comycom.de

  • Size Chart Comycom Pants

    You are looking for help regarding your right size for our 70s Comycom flared pants? Here you can find it, quickly, fast, simple and centrally linked. Just click on the »gear-wheel icon« below and follow the links!


  • Size Chart Retro Shirts

    You need help regarding your shirt size? We assist you gladly. We have collected all available information for the shirt sizes, listed by producers and clearly arranged. A click on the blue icon leads you to the seperate labels and directly forward to the equivalent size information.


  • Size Chart Comycom 70s Sack coats

    To help you to find your right sack coat size, we have measured all relevant data as arm lenght, complete length and so on and clearly arranged it in seperate size labels. Just click on the blue icon and look for your size.


  • Download return note »englisch«

    No return note in the paket included, lost or already littered? No problem! We have converted the return note in a PDF document and here deposit it as download for you. Just download it with the »Download« button on your PC or laptop, print it, fill out and please enclose it to your reconsignment. So we can handle yor reconsignment quickly and without further requests.


  • Download Instructions for cancellation »english«

    Here you can find our »Instructions for cancellation« as a PDF document for download.


  • DHL return portal

    You want to return parts of your order or the whole? No problem! Just click on the link to the DHL return portal, fill in your order number and sender address, print out the postage label and stick it onto your return parcel. Please also enclose the return note. The rest will be handled after receipt of your return in our stock.


  • Return note help

    How to do a correct return You can return our articles within 30 days after receipt. Therefor please use the paket enclosed return documents or in case they are not available any more, download it from our "quick help page" (navigate below to the end of the page over »contacts and infos« to the link »quick help« ), fill in the form with your exchange wish/refund wish and enclose the return note to your return packet. We will refund the amount within 7 - 14 days after receipt of your packet. Information regarding refund you will find further down. ATTENTION: Without complete filled return note (exchange wish, bank data etc.) a return could not be completely executed!


  • Step by Step

    Right procedure for a return - step by step instruction

    1.
    1. Visit our »DHL return portal« and generate a return label (instruction further down).

    2. Complete your packet for the reshipment: enclose the return article/s, stick on the DHL postage label to your packet (or use a shipment provider of your own choice) and close the packet safe.

    3. Initiate the return shipment: You can deliver your packet to all "DHL-Packstations", DHL-branch offices. Please store your DHL return receipt until we have received your return, it is handeled and shipped again to you (exchange) or if wished is refunded.

    4. Refund: As soon as we have received your packet, the handling, the anew shipment to you in case of exchange or the refund can take up to 14 days. In case you have not received your credit note after 14 days please contact us to clear the circumstances.