Revocation notice to the consumer

Revocation notice to the consumer (english)

You can revoke your contract declaration within one month without giving reasons in writing (eg letter, fax, e-mail) or - if the item was conveyed before the deadline - by returning the goods. The period begins upon receipt of this notification, however not before receipt of the goods at the receiver (in case of recurring supply of similar goods, not before receipt of the first part order) and not before completion of our information duties according to § 312c para 2 BGB in connection with § a para 1, 2 and 4 BGB-InfoV as well as our duties according to § 312e para 1 sentence 1 BGB in connection with § 3 BGB-InfoV. In order to ensure the revocation period it is sufficient to send the revocation or the goods on time. The revocation must be sent to:


* Raab & Schlegel GbR "Comycom.de"
* Zur Hunnenburg 2 D-35315 Homberg / Ohm
* Telefaxnummer 06633-5106
* service@comycom.de

The revocation right is not applicable for distance contracts.

1. For the supply of goods, which are made according to customer specifications or which are clearly tailored to personal needs or which are not suitable for a return due to their nature or which could deteriorate quickly or which exceeded their expiration date,
2. For the supply of software, as far as the delivered data medium was unsealed by the consumer.
 

In case of an effective revocation both parties have to return the received benefits and where applicable to surrender earned profits (eg interest). If you cannot return the received benefits completely or partly or just in a deteriorated condition you have to pay compensation for the value (when applicable). For the release of goods is this not applicable if the deterioration of the item is solely put down to the inspection as it would have been possible for you in a store. You don’t have to pay compensation for the value due to a deterioration based on a as intended activation of the item. Items which can be shipped as a parcel have to be sent back at our own risk. You have to pay the costs for the return if the delivered goods correspond to the ordered ones and if the price of the returning item is not higher than 40 Euro or if you have not reciprocated or not paid a contractual agreed partial payment in case of a higher price of the item at the time of revocation. Otherwise, the return is free of charge for you. Items which cannot be shipped as a parcel will be picked up at your house. Obligations for the reimbursement of payments have to be fulfilled within 30 days. The deadline starts for you with the sending of your revocation declaration or the item and for us with receipt of these.

Special note